Many of VidaColor members are company employees. Unfortunately, there will be some time constraints.

Depending on the proposal, it might take a couple of months till offer. So, we hope to receive orders from customers with a bit time.

• Furniture import / import trip

We charge only actual expenses. Actual expenses include product prices, import costs, travel expenses (incl. attendant's), communication fees, domestic travel expenses, etc.

※Attendant to the purchase trip will be basically one person, if not requested otherwise, traveling economy class and using a standard business hotel.

• Interior coordination

We do not charge handling fee for coordination if it is combined with furniture import or a purchase trip. You only have to pay the actual expenses.

We basically do not accept orders for coordination only, except for rental houses & apartments (no furniture). For such coordination, we will charge 3% of the items proposed.

※We will ask your budget first and make the plan within your budget.

• Assistance to foreigners looking for furniture in Japan

We will invoice only the actual expenses such as telecommuniation, travel, etc., but not for the service itself.

• Furniture shopping tour

First, a simple agreement will be concluded.

If there is an item you like,  we make a price offer upon proposal of a coordination plan.

(This step will be skipped if coordination is not required). 

The agreed amount has to be paid in advance before we start with the arrangement.

(Since the amount we pay becomes the actual cost, no adjustment will be made afterwards, in principle.)

Cancellation terms and conditions conform to the terms and conditions of each payment recipient.

• Furniture import

First, a simple agreement will be concluded.

If there is an item you like,  we make a price offer upon proposal of a coordination plan.

(This step will be skipped if coordination is not required).

The agreed amount has to be paid in advance before we start with the arrangement.

( Please understand that cancellation after product shipment is not possible.)

Differences between price offer and actual costs, and foreign exchange gain/loss will be adjusted at the time VidaColor is invoiced.

• Coordination of houses & apartments for let

First, a simple agreement has to be concluded before we start with the coordination.

After the plan is agreed, we will issue our invoice.